Help customers with hosting, domains, and WordPress issues. You will answer tickets, walk people through DNS and mail, and treat a down site like it is your own.
We look for clear writing, patience, and the habit of checking facts before you reply.
What we look for
- Comfortable explaining technical topics in plain language
- Experience with cPanel, WordPress, or a similar hosting stack
- Able to cover shifts in a 24/7 support rotation
Apply for this role
Or send a note through the contact form.