Security by default
Free SSL, encrypted credentials, 2FA for client accounts, and monitored infrastructure with a public status page.
Trust & compliance
Security, privacy, and transparency
How HostPawa protects your data, communicates incidents, and shows renewal pricing upfront.
Our commitments
What you can expect
Transparent renewals
Renewal prices are shown on plan cards and at checkout — no surprise hikes after the first term.
NDPR-aware processing
We collect only what we need to run your services, protect it with access controls, and honour data subject requests.
Human accountability
Billing disputes, refunds, and data requests are reviewed by our team — not hidden behind bots-only workflows.
NDPR
Data protection & your rights
We process personal data under the Nigeria Data Protection Regulation (NDPR) and applicable privacy laws.
Access
Request a copy of the personal data we hold about your account.
Correction
Update inaccurate profile or billing details from the client area or by contacting support.
Deletion
Ask us to delete data where there is no legal or billing reason to retain it.
Objection & restriction
Object to certain processing or ask us to restrict use while a concern is reviewed.
Data protection contact: privacy@hostpawa.com.ng · Full data protection policy
Security
Infrastructure & account protection
- NVMe storage with monitored server health
- Free Let’s Encrypt SSL on hosting plans
- Encrypted panel and mailbox credentials at rest
- Two-factor authentication (TOTP) in the client area
- Role-based admin access with audit logging
- Public network status page for incidents
Transparency
Clear renewal pricing
Renewal prices are shown on plan cards and at checkout. We do not hide higher renewal rates behind a low introductory price without telling you upfront.
Legal
Policies & documents
FAQ
Trust & compliance questions
Is HostPawa NDPR compliant?
We follow NDPR principles for data collection, purpose limitation, security, and customer rights. Read our Data Protection page for full details.
Where is my data stored?
Hosting data resides on our infrastructure and vetted data centres. We do not sell customer data. Payment card data is handled by licensed payment gateways.
Are renewal prices shown at checkout?
Yes. We show renewal pricing on plan cards and at checkout so you know what you will pay when the service renews.