Developers and agencies — grow with our partner program →

WordPress Support

Fix WordPress issues

Plugin conflicts, failed updates, and blank screens. We diagnose the cause and get the site publishing again.

24/7 Support access
Eligible WordPress plans
Included No extra charge
Included

What you get

Conflicts, blank screens, and slow admin — diagnosed and fixed on eligible plans.

Plugin & theme conflicts

We find what is clashing after an update and apply a fix that keeps your layout intact.

White screen recovery

Blank admin or front end: we check PHP errors, memory limits, and the last change that broke it.

Database & permalinks

Broken links, corrupted tables, and leftover migration data — repaired and tested before we hand back.

Performance tuning

Slow wp-admin and heavy pages: caching, plugin load, and what is actually worth keeping.

Security hardening

Suspicious files and weak settings found during diagnosis get closed off, not just noted.

Priority for WP clients

WordPress hosting customers go to the front of the queue for eligible requests.

Process

How it works

From the first report to a working site.

  1. 01

    Open a request

    Tell us what broke, when it started, and what changed. Screenshots and error text help.

  2. 02

    We diagnose first

    Logs, plugin stack, and staging where we have it — before anything is changed on the live site.

  3. 03

    Fix, test, confirm

    We verify front end and admin, then send a short summary of what we changed.

Details

What we typically handle

We focus on practical fixes for sites hosted with HostPawa. Complex custom development or third-party SaaS integrations may require a scoped quote.

  • Broken updates after WordPress core or plugin upgrades
  • Login loops and permission errors in wp-admin
  • Fatal errors caused by incompatible extensions
  • Email and form issues tied to WordPress configuration
  • Basic speed improvements on hosted environments
FAQ

Common questions

Quick answers before you reach out.

Is WordPress bug fixing really free?
Yes — on eligible WordPress hosting plans. Standard shared hosting may require an upgrade or a one-off support scope.
How fast will you respond?
Response times depend on plan and queue volume. WordPress hosting clients receive priority handling for eligible issues.
Do you fix custom-coded themes?
We handle common conflicts and configuration issues. Heavy custom development may need a separate agreement.
Can you help if my site is not hosted with HostPawa?
This service is designed for customers on our platform. Migrate first, then we can assist under plan terms.

Need a WordPress fix?

Talk to our team, or see WordPress plans with bug-fix support included.